Support

Need a hand? Browse the common questions below, or reach out and we’ll get back to you.

We usually reply within a couple of business days.

Frequently asked

Is Jigsaw Journal free?

Yes. Jigsaw Journal is free to download and use. No ads, no noise, no pressure.

Which platforms are supported?

The app is coming to iOS and Android. Join us at launch on the App Store and Google Play.

How do I track a puzzle?

Open a puzzle, tap Start Solving, and use the session timer. Snap progress photos as you go to build a timelapse of your solve.

How do I delete my account?

You can request account deletion from within the app, or email us and we’ll take care of it.

How do I suggest a publisher?

Use the “Suggest a publisher” option in the app to tell us which brands you’d like to see added.